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From the category archives:
You Spoke And We Listened At the beginning of the month, we sent out a Customer Service Survey asking you how you saw our company and what improvements we could make. We appreciate each of you who took the time to complete the survey and want you to know how valulable your feedback has been. [...]
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Dear Valued Customer, Diligent Delivery Systems holds your opinion as our customer in the highest regard. We invite you to take this opportunity to share how we may better serve your needs now and in the future. Please take a moment to complete this survey and provide any comments you may have. Thank you in [...]
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Christmas Statistics 1 in 10- The number of the presents received that will be broken by the New Year 7 in 10- The number of dogs that get Christmas gifts from their owners $33- The average amount spent per person on last-minute purchases 25%- The percentage time spent in queues when Christmas shopping 832- The [...]
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On this day in 2001, the Enron Corporation files for Chapter 11 bankruptcy protection, sparking one of the largest corporate scandals in U.S. history. An energy-trading company based in Houston, Texas, Under chairman and CEO Kenneth Lay, Enron rose as high as number seven on Fortune magazine’s list of the top 500 U.S. companies. Enron’s [...]
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How Veterans Day Began Veterans Day is always observed on Nov. 11 with speeches and parades across the U.S. The holiday began as Armistice Day on Nov. 11, 1919, the first anniversary of the end of World War I. In 1926, Congress passed a resolution for an annual observance. In 1938, Nov. 11 became [...]
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Autumn is a season filled with change. As the hot days of summer are coming to an end, a new season is upon us. Of course, it is Autumn! Autumn, also known as Fall, is a cooling period of the year when the leaves fall from the trees, football season picks up, and clam [...]
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How important is Customer Service to you? ”The most important things a carrier should do are to be on time, provide delivery status and maintain dependable relationships” said Chicago Shipper Representative speaking at the McLeod Software User’s Conference 2011, reported by Transport Topics. “My biggest issue is that carriers do not understand the concept of [...]
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