Diligent Execs Return from MRO America’s Aviation Week

With briefcase and suitcase in tow for the second consecutive week, one might expect to see President Larry Browne’s face drawn with exhaustion.  However, one would also be hard pressed to find any fatigue on his face at all!

Once again, Browne and his Chief Sales Officer, Scott Bruder, loaded up a mobile convention booth, packed boxes of giveaways and prizes, threw on a suit and tie and headed out for another opportunity to meet Freight Forwarders, Agents and other executives, this time during the MRO America’s Aviation Week.  Listening to Browne it’s clear why, even after two weeks of exhibit set up, tear down and jam-packed conference seminars, his face is anything but fatigued.  “I never get tired of traveling when it’s for our clients or to develop new clients.  I have always believed that business is done best when it’s face to face.  Spending time at events like this is a great opportunity to forge great relationships that produce incredible partnerships.” 

And at Diligent, that mindset is the springboard for what’s referred to as “The Diligent Experience”.  Using words like loyalty, value, help, customized solutions, service, integrity and stewardship, there’s one thing for certain.  Diligent isn’t just a company name… it’s the culture.

MRO America’s Aviation Week showcased 500 exhibitors, including Diligent Delivery Systems, and offered best practices and solutions for Regulatory issues, preparation for new aircraft and engines, outsourcing and fuel efficiency/costs, just to name a few.   Keynote speakers included Robert Isom, EVP and COO, US Airways, Gary Kelly, CEO, Southwest Airlines, Jon Oberdick, A4A EMMC Chairman; MD Technical Services, US Airways and Browne’s personal favorite Nicholas Cali, President & CEO, Airlines for America.

Posted in Customer Service, General | 1 Comment

Happy Easter to All of Our Clients and Partners!

 FROM ALL OF US AT DILIGENT DELIVERY SYSTEMS

Posted in General | Leave a comment

Diligent Takes The AirCargo Show!

 

(L-R) Scott Bruder & Larry Browne

Last month, Larry Browne, President & CEO and Scott Bruder, CSO, attended the 2012 AirCargo Show in Miami, FL.  AirCargo is the premier annual trade show and conference for the Air and Expedited Motor Carriers Association (AEMCA), the Airforwarders Association (AfA), and the Express Delivery & Logistics Association (XLA). The conference includes an educational program for attendees, business opportunities for exhibitors and corporate exposure for sponsors. Each year, AirCargo brings together a virtual “who’s who” of the industry within the express delivery, freight forwarding and expedited motor carrier industries.  With a mix of exhibitors that includes airlines, delivery service providers and other business service companies for the entire industry, AirCargo enjoys a sell-out exhibition each year. The conference held in conjunction with the trade show includes informative educational sessions that address such topics as branding, security, business operations, and more.

When asked if he thought the event proved a successful networking event for Diligent, Browne responded “Absolutely!  This was by far the best show we’ve been to so far.  Not only was it a good learning and networking opportunity, but I have already reached out to over 200 attendees that we connected with while at the event.”  Visitors to the Diligent booth got to watch an onscreen pre-recorded message from Browne and Bruder, receive some free giveaways, register for a Kindle Fire, and meet the two executives in person. 

 

Posted in Customer Service, Dedicated Drivers, Freight Services, Out and About | Tagged Air Cargo Show, Airforwarders Association, Diligent Executives, expedited motor carrier, freight forwarding | Leave a comment